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Ealing Council Admits Failings in Recycling Service

January 3, 2010 12:00 AM

Councillor Gary Malcolm, achieved concessions from the Council to improve its recycling service that many residents recently have made complaints about.

Liberal Democrat Councillor Gary Malcolm, a keen recycler

Liberal Democrat Councillor Gary Malcolm, a keen recycler

Some of complaints were the simple things such as residents not getting their green boxes or recycling bags returned each week or that collections were missed.

Gary Malcolm said: "Clearly the Council hasn't managed its contractors or its own customer service teams well enough."

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