Council now agrees to the Liberal Democrat Customer Charter plan (Ealing Liberal Democrats)

Ealing Liberal Democrats <info@ealinglibdems.org.uk>

Council now agrees to the Liberal Democrat Customer Charter plan

July 21, 2010 12:00 AM

Councillor Andrew Steed working hard to provide a good service to residents in Ivy Crescent

In April this year your FOCUS team put forward the idea for Ealing Council to introduce a Customer Charter so that residents would be heard more and treated better. In a recent debate Councillor Andrew Steed raised the idea, whilst making his maiden speech.

In the debate Labour said they agreed with the idea but still voted against the plan, saying privately that they wanted to be seen to be in charge! Since that meeting it has been announced that from September 2010 the Council will have a Customer Care Charter, as the Liberal Democrats suggested.

Liberal Democrat Councillor Andrew Steed said: "It is crucial that residents are treated fairly and we are happy a Liberal Democrat policy will be introduced by the Council."